Joe is a great guy! Awesome customer service!! Always stands by his vehicles. We bought one and it ended up having an issue, and he graciously helped us pay to fix it!!! The fix was an expensive fix (that you wouldn't be able to tell was going to happen), we got it fixed at our own mechanic and Joe still sent us a check for $1,000.00 to go towards it!! NO DEALER will do that with no warranty!!! We are VERY VERY thankful we chose Bowties even though we are 300 miles away!! Thank you Joe for the awesome Service. We are definitely recommending Bowties, ETC to all of our family and friends!